Termičar d.o.o. is committed to the continuous improvement of its business processes and Quality Management System in accordance with the requirements of ISO 9001:2015, aiming to fully meet the requirements and expectations of customers and other relevant stakeholders, while applying the principles of sustainable development and socially responsible business practices. Our commitment to sustainability has been recognized with the EcoVadis Silver Medal for our contribution to environmental protection and sustainable business.

Termičar d.o.o. specializes in the mechanical construction, reconstruction, and modernization of boiler houses and thermotechnical plants. We strive to be a reliable and recognizable market partner, known for high-quality services, expertise, professionalism, energy-efficient solutions, and responsible conduct toward the environment and society. Our Quality Policy is based on the following principles:

• Understanding the organizational context and the needs of stakeholders
• Customer focus and continuous improvement of the Quality Management System
• Development of employee competencies, awareness, and motivation
• Compliance with applicable legal and other requirements

We are committed to sustainable business practices, the rational use of resources, minimizing negative environmental impact, and responsible engagement with the community. Termičar d.o.o. continuously improves its Quality Management System through:

• Setting measurable quality objectives and monitoring their achievement
• Analyzing risks and opportunities to prevent undesirable effects and enhance business performance
• Continuous improvement of business processes and technical solutions to increase reliability, safety, and energy efficiency
• Investment in employee knowledge, training, and professional development
• Implementation of modern technical and organizational solutions while respecting environmental protection principles

Top management assumes full responsibility for establishing, implementing, and continuously improving the Quality Management System, as well as for providing the necessary resources for its effective operation.

All employees are familiar with the Quality Policy, understand their role in its implementation, and actively contribute to achieving established objectives by acting professionally, safely, and responsibly toward customers, colleagues, society, and the environment.

This Quality Policy provides the framework for setting quality objectives and is regularly reviewed to ensure its continued suitability, compliance, and effectiveness.